Public Water & Sewer Service

COVID-19 Assistance

To help businesses and residents through these troubling times, the Town has suspended late fees and service disconnects for users of the Town’s water/sewer systems through May 26, 2020.  The Town will also issue a credit of up to $200 per water/sewer customer, not to exceed the amount of the bill for the May utility bill, which covers the March/April service period.

The Town of Middleburg provides water to its residents from five ground wells, which feed into the distribution system and two storage tanks (water towers). Read about how the Wellhead Protection Advisory Committee helps keep our sourcewater safe and protected at this link.

Sanitary sewer service is provided through critical infrastructure which includes a wastewater treatment plant at the east end of town and a pumping station on the west end of Town.

Periodically, the Town flushes the water mains to clear them of sediment. The Town notifies residents of these events and their effect on your water service. If you would like to receive these notices, please sign up for alerts in the "Alert Center". If there is a break in the water main (very infrequent), or there is a need to draw water from hydrants for fire suppression activities, you may not receive warning of a change in the pressure or quality of your water service. Please notify the Town Office, 540-687-5152, if you experience unexpected changes in your service.

Inboden Environmental Services (IES) is responsible for the operation of the Town’s water/sewer system. Should you experience problems after-hours, please call their after-hours number 800-648-1010).

THINK BEFORE YOU FLUSH!

One of the biggest challenges facing municipalities is the amount of inappropriate items being flushed down a toilet or drain. The following items should NEVER be flushed or put down a drain:

• Baby wipes
• Grease
• Solid Items
• Contraceptives
• Feminine Products
• Prescription Drugs/Medications
• Paper Towels
• Other products that will not break down in water

Please view this helpful flyer about what is appropriate to flush down the drain!

Rates/Bills

The Town reads the water meters and bills customers on a bi-monthly basis at the end of:

• June
• August
• October
• December
• February
• April

Sanitary sewer charges are based on the amount of water used by the customer. You can pay bills online at this link. If you wish to receive your bill via email, please contact the Town Treasurer.

Should you have any questions regarding your bill, please contact the Town Treasurer at 540-687-5152.

Utility Rates

Utility Rates 2019 to 2020 (PDF)

Facility Tours

The Town of Middleburg offers tours of its Stonewall Water Treatment Plant. If you would like a tour so you can learn more about your water, please call the Town Office at 540-687-5152.